Everything You Need to Run Your Gaming Venue - All in One Place

From customer self-booking and staff payment verification to monthly performance tracking, everything can be handled in Egonix Lab. Here is a full breakdown of every feature.

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System Status

Venue Utilization

94%

Active Users

1,204

Revenue Stream

Stable

Category 1: Booking & Customers

From Customer Scheduling to Staff Confirmation - Fully Automated

Two core features for daily operations: customers self-book, while staff monitors everything in one place.

Module 05 - Public Booking Page

Customers can book anytime on their own - no need to message admin first

Share one public booking link. Customers choose a package, pick a time, select a station, and pay. Everything is logged automatically.

Choose package and play duration

Simple selection process with clear pricing and dynamic duration calculators.

Pick time from available slots

Real-time availability synchronization ensures no double bookings ever.

Select a specific station from the seat map

Interactive floor plan allowing gamers to pick their favorite spot in the arena.

Pay via COD or upload transfer proof

Multiple gateway support for maximum flexibility and trust.

Reopen booking details & re-upload proof

Self-service dashboard for customers to manage their pending transactions.

Module 06 - Booking Operations (Back Office)

Your staff gets one place to review, confirm, and manage all bookings

All bookings are tracked in one dashboard. Staff can quickly spot what needs confirmation, what is complete, and what needs attention.

View bookings by tab: Today & Upcoming

Prioritized views like 'Needs Attention' to keep your team focused on what matters.

Filter by status, package, or station type

Granular search and filtering to locate any booking in seconds.

Open details to confirm or cancel

One-click administrative actions with automated notifications sent to customers.

Reschedule or update assignments

Drag-and-drop flexibility for last-minute station swaps or time adjustments.

View activity logs

Complete audit trail for accountability and operational transparency.

Flow Intelligence

Optimized Flow

Two core features for daily operations: customers self-book, while staff monitors everything in one place.

Booking success increase

+98%

Process time reduction

-60%

Launch Action

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Category 1: Booking & Customers

Features

Category 2: Payments

No More Lost or Hard-to-Track Transfer Proof

All payments are centralized in one place. Staff can quickly tell which payments are completed, pending verification, or should be rejected.

Module 07 - Payment Review & Transfer Proof

Verify payments directly from the dashboard - no need to check WhatsApp one by one

Customers upload transfer proof directly from their booking page. Your staff simply opens the dashboard, reviews the proof, and confirms or rejects it. If rejected, you can provide a clear reason so customers know what to do next.

What staff can do:

View all payments and statuses (pending, confirmed, rejected)

Staff can review payment status instantly without checking external chat threads.

Open transfer proof uploaded by customers per booking

Each transfer proof is attached to the booking detail for faster verification.

Confirm valid payments

Valid payments can be approved immediately to keep operations moving.

Reject proof with a clear reason so customers can upload again

Clear rejection reasons help customers correct and resubmit payment proof quickly.

Remove incorrect proof data and request a fresh upload

Invalid proof records can be cleaned up so payment history stays accurate.

Payment Intelligence

Faster cash flow and more confident staff decisions

All transfer proofs are managed in one tidy workflow, helping teams process payments more consistently while venue owners get clearer daily revenue visibility.

Reduced verification time

-90h/m

Error percentage reduction

-68%

Business Impact

Revenue is better protected and operations stay more stable

When verification is faster and more consistent, payment leakage risk drops and teams can focus on customer service and venue growth.

Category 2

Category 3: Venue Management

Configure Stations, Packages, and Booking Rules to Match Your Venue

Three core controls to manage venue capacity, packages, and booking policies from one command layer.

Module 03 - Multi-Venue

Step 1

Running more than one branch? Manage everything from one master account

Switch between venues from a single account while keeping each venue isolated. Booking, payments, team access, and settings stay separated.

Switch active venues in one click
Create new venues from the same account
Keep each venue's data, team, and settings independent

Module 04 - Inventory & Packages

Step 2

Define what you sell and how many stations are available

Control station categories, unit counts, and active packages in one place. Everything configured here flows directly to the customer booking page.

Create, edit, or remove station categories (PS5, PC, VR, etc.)

Manage stations per category, including maintenance status

Module 08 - Booking Settings & Policies

Step 3

Set your own booking rules - no coding required

Customize booking policy per venue: booking window, payment timeout, accepted payment methods, and default booking status behavior.

Booking window - how many days ahead customers can reserve

Daily operating hours including per-day exceptions

Rule

Payment timeout before the system auto-cancels a booking

Rule

Accepted payment methods: COD, transfer proof, or both

Rule

Default booking status by payment method

Business Impact

Smoother operations and faster management decisions

With a more structured venue configuration, teams can run day-to-day operations with less confusion while owners can make faster decisions based on real operational conditions.

Operational setup time

-55%

Configuration error risk

-48%

Operational Consistency

More optimal station capacity and more consistent customer experience

When packages, inventory, and booking rules are synchronized correctly, overbooking risk decreases and service quality stays more consistent in every session.

Category 3 Impact

Category 4: Appearance & Branding

Make Your Venue Look Professional to Customers

Customers judge your venue from first impressions. These two features ensure your booking page feels like your own brand, not a generic platform.

Module 09 - Booking Page Branding

Your booking page can look like your own venue website

Customize the full appearance of your venue's public booking page - from headline, hero image, and descriptive text to footer and contact details. When customers open your booking link, they immediately recognize your venue.

What can be customized:

Main title and subtitle on the booking page
Top hero background image
Descriptions and headings for each page section
Footer text and extra links (for example: Instagram or venue rules)
Dedicated booking-page contact details (can differ from main venue info)
Meta title, meta description, and favicon for SEO and browser display
Publish control - save as draft before sharing with customers

Module 01 - Public Website & Lead Capture

Prospects can discover and understand Egonix Lab before signing up

The Egonix Lab public website presents everything prospects need - from features and package comparisons to clear next steps. Available in both Indonesian and English.

What is available:

Home, Pricing, and About pages
Starter, Growth, and Enterprise package comparison
FAQ answering common prospect questions
CTA buttons leading to demo/onboarding flow

Business Impact

Revenue is better protected and operations stay more stable

When verification is faster and more consistent, teams can focus on customer experience while reducing payment leakage risk and strengthening venue brand trust.

Reduced verification time

-90h/m

Error percentage reduction

-68%

Category 4 Impact

Brand looks more convincing and prospect conversion improves

A strong brand presentation and clear public website help prospects trust faster and move more confidently into booking.

Business Impact

Category 5: Team & Accounts

Build Your Operations Team Without Sharing Passwords

Invite staff into your venue with role-based access. No shared accounts, no unnecessary permissions - every person gets their own login.

Module 02 - Account Setup & Onboarding

Your venue can be ready for its first booking in hours

When you start using Egonix Lab, you are guided step by step to set up everything required - venue profile, station types, and initial staff invitations. No guesswork on where to begin.

Fill in venue details: name, logo, and address
Define initial station categories and quantities
Invite first team members with role assignment

Module 10 - Team & Invitation Management

Add and manage team members anytime after onboarding

After your venue is active, you can continue inviting new staff or reviewing your current team list. Everyone gets their own account and permissions based on role - no more, no less.

View all active team members and their roles
Send invitations to new staff via email
Invited staff can accept or reject invitations from notifications

Business Impact

A more structured team and faster operational coordination

With personal accounts and clear role assignments, venue owners can maintain access control with less friction while staff can move faster within their responsibilities.

New staff onboarding time

-50%

Risk of role-mismatch access

-70%

Category 6: Monitoring & Analytics

See Your Business Health Daily - Without Waiting for Staff Reports

These two features help you monitor venue performance directly, from daily numbers to long-term trends.

Module 11 - Main Dashboard

Your key numbers today - visible the moment you log in

The dashboard gives a fast snapshot of your current venue condition: active stations, available packages, and team size. Ideal for quick morning checks before operations begin.

What is shown:

Number of active stations and categories
Number of active packages
Current team size

Module 12 - Analytics, Occupancy & Subscription

Track booking trends, station utilization, and subscription history

This feature is designed to help you evaluate venue performance over time, not just today's condition. With this data, you can identify peak hours, top-performing stations, and monthly revenue trends.

Currently in development:

Analytics: trend charts for revenue, occupancy, and customer booking patterns by period.
Occupancy: live view of station usage density in your venue.
Subscription: Egonix Lab plan management, billing history, and renewals.

Business Impact

Faster business decisions and better-controlled operational risk

With clearer daily visibility and performance trends, venue owners can make more precise decisions without waiting for manual recaps from the team.

Report analysis time

-65%

Decision response speed

+2.4x

Final Call

Want to See These Features Live in a Demo?

No signup required. Our team will walk you through the most relevant features for your venue based on your current business needs.

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